Payment Policy

Accepted Payment Methods

We securely accept payments through Shopify Payments and trusted payment providers.

Available payment methods may include:

  • Google Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Shop Pay
  • Shop Pay Installments
  • Apple Pay
  • Amazon Pay
  • PayPal

Secure Payment Processing

Velwa does not store your full credit card or debit card information on our website. All payments are processed through secure, PCI-compliant payment providers using encrypted checkout technology.

  • Secure online checkout
  • No hidden payment fees after checkout
  • Available payment methods are displayed during checkout
  • Your order total is shown before payment is completed

 

Billing Information

Customers are responsible for providing accurate billing, contact, and payment information during checkout. Incorrect or incomplete information may result in payment failure, processing delays, or order cancellation.

Once your payment is successfully processed, you will receive an order confirmation email at the email address provided during checkout.

 

Taxes and Charges

Any applicable taxes, shipping charges, or other order-related fees will be clearly displayed during checkout before payment is completed.

Velwa does not add hidden charges after an order has been placed.

 

Payment Authorization

By placing an order with velwa, you confirm that you are authorized to use the selected payment method.

To protect our customers and prevent fraudulent transactions, orders may be reviewed, delayed, declined, or canceled if payment cannot be verified or if the transaction is flagged by the payment provider.

 

Customer Support

If you have any questions regarding payments or need assistance with your order, please contact us:

Email: support@velwa.shop
Phone: +1 (409) 454-3679
Address: 1875 Jones Dr Jasper, TX 75951, United States
Support Hours: Monday – Friday, 09:00 AM – 5:00 PM (GMT-05:00) Central Time  (CT)
Live Chat: Available on-site

We are always happy to assist you and ensure a smooth and secure shopping experience at velwa.